Terms & Conditions


Last Updated: December 4, 2025

Welcome to Sash & Smith Softlines. These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to these Terms. Please read them carefully.

1. General Information

Sash & Smith Softlines (“we,” “our,” or “us”) designs and sells premium bath linens and home goods. All products are intended for personal use unless otherwise stated. We reserve the right to update these Terms at any time, and any changes will be posted here.

2. Orders & Payment

  • All prices are listed in USD and are subject to change without notice.
  • We accept major credit cards, PayPal, and other payment methods shown at checkout.
  • Orders are processed upon receipt of payment.

3. Shipping & Delivery

  • We currently ship within [insert shipping regions].
  • Estimated delivery times are provided at checkout but are not guaranteed.
  • Sash & Smith Softlines is not responsible for delays caused by carriers, customs, or events beyond our control.

4. Returns & Exchanges

We want you to love your purchase. If you’re not completely satisfied, please refer to our Shipping & Returns for instructions.

Customized or embroidered items are final sale and cannot be returned or exchanged.

5. Product Care

Care instructions are provided for each product. We are not responsible for damage caused by improper care or use.

6. Intellectual Property

All content on this site, including product designs, photography, text, and graphics, is owned by Sash & Smith Softlines and protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without prior written permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

8. Governing Law

These Terms are governed by and construed under the laws of the State of [Insert State], without regard to conflict of law principles.

9. Contact Us

If you have any questions about these Terms, please contact us at:
Email: info@sashandsmithsoftlines.com